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[EDIT: 7/26 11:30 AM (JST/GMT+9)]
The compensation applied period has been extended.

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[EDIT: 7/22 7:00 PM (JST/GMT+9)]
Due to the removal of serial code entry form, the expire date of the serial code has been changed to July 24th at 11:59 PM (JST/GMT+9).

For details please check News: "[iOS] About Removal of Serial Code Entry Form".

After we announced the compensation for this issue, we are receiving the reports that the same issue occurs under certain conditions.

We will apply the fix on this issue at the same time with the update to remove the serial code entry form.

Due to this situation, we will change the compensation applied period as the following:

From: July 14th, 2016
Until: Next maintenance

[EDIT: 7/19 9:00 PM (JST/GMT+9)]
We would like to apply the following as the compensations for this issue.
We will announce the schedule of the compensation on our official website.

Compensation A

Please enter the the following serial code below and receive the item.


Avatar Ticket x3


4817-3581-2701-8274


From: July 19th, 2016
Until: July 31st at 11:59 PM (JST/GMT+9), 2016

Compensation B

From: After the maintenance on July 14th
Until: July 19th at 9:00 PM July 26th at 2:00 PM (JST/GMT+9)

We will investigate the following items used during the period above and compensate them at a later day.
・Items Used during the Period Above
　・Life Potion, Mana Potion
　・Orbs and Revive Droplets used to revive.
　・[Gem] Items
　　- Strength Gem + / Intellectual Gem + / Vital Gem + / Agile Gem + / Dex Gem + / Mana Gem + / Guard Gem + / Evade Gem + / Infinity Gem / Resurrection Gem / Rare Drop Gem / Super Rare Drop Gem / Legendary Gem / Ultimate Gem
　　

Notes

*We cannot support the issue that occurs without updating the app after this news is released.
*The contents of the compensations are subject to change.

Thank you for your cooperation.

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Thank you for playing Toram Online.

We would like to announce the update for the app.

We released the latest version of the app on July 19th at 2:00 PM (JST/GMT+9).
It may take time to be reflected on Google Play/App Store.
Thank you for your cooperation.

We are planning to apply compensation for this issue.
We will announce the details on our official website.

For details, please check the following.

Update Contents

- Bug Fix -
　・Unable to move the character under certain conditions.
　*We have confirmed that this issue doesn't occur after the update, however, it may still occur again under certain conditions.
　 We deeply apologize for the inconvenience this may cause.