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This problem has been solved on 11/21 at 11:05 AM (JST/GMT+9).

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A problem causing users to be unable to connect to AppStore has occured. We have also confirmed that users of certain OS are unable to purchase orb, 30-Day tickets, download or update the app.

We apologize for the inconvenience and we kindly ask for your patience until this problem is solved. Thank you.