We confirmed the following issue on "Beginner Pack", which is available one time only for 7 days after start playing the game.
This issue was resolved on 5/7 11:48 AM (JST/GMT+9).
・Details of the issue
Revive Droplet x10 were not distributed.
The following compensation has been applied to the players who bought the item pack while the issue was occurring.
・Applied players
Players who bought "Beginner Pack" between 5/2 at 12:00 AM - 5/7 at 11:48 AM on 5/7/2018.
・Compensation
Revive Droplet x10
*Please receive the compensation items from Menu > Community > Mailbox > Present.
We sincerely apologize for the inconvenience that this may have caused.